TalkTalk fined £750,000 for making 9,000 silent calls to potential customers in less than two months

  • 18 April 2013
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  • TalkTalk breached the maximum number silent calls four times in 2011
  • Ofcom said silent and abandoned calls can cause 'annoyance and distress'
  • Two call centres identified as the source of the problem with abandoned calls
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