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Help each other out of non-Webroot technical jams and discuss tech-related stuff in general.

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Cyber News Rundown: March 2020

Live

The Rise and Fall of Cryptocurrency: Mining

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ConnorM Threat Research Analyst

Cyber News Rundown: March 2020

Paradise Ransomware Spreading Through Unusual Attachments While Paradise ransomware isn’t new to the scene, the latest methods it is using to spread have been a bit surprising. Though it still transmits over email, it offers up an IQY attachment instead of a typical word document or excel spreadshe...

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5 days ago

khumphrey Community Specialist

Lockdown Lessons: Profile and Stereotypes of Hackers

Lockdown Lessons Hacker stereotypes are everywhere and so we have made an infographic about the different myths and truths that exist within the hacker community. Check out a couple of the main points below! Attached are the full infographics. What do you guys think?

3 533 0

27 days ago

TylerM Sr. Threat Research Analyst

Live Live Blog: Emotet Botnet

This Live Blog will be updated with new info on the Emotet malware as we see it evolve. Botnets have continued to dominate the infection attack chain the past few years. No other type of malware was responsible for delivering more malicious payloads like ransomware, credential stealing trojans, an...

1 715 4

1 month ago

TylerM Sr. Threat Research Analyst

Rise and Fall of Crypto The Rise and Fall of Cryptocurrency: 2018 Bitcoin Bear Market

Note: this is the third installment in a 3-part post. If you haven’t already, read part 1 and part 2. 2018 was a brutal year for Bitcoin and subsequently all other altcoins utilizing blockchain technology. The start of 2018 had Bitcoin around $17,000; by the end of 2018 it had dropped to around $3,8...

5 1755 0

3 months ago

Preston New Member

Unknown device trying to access my PC

Question

Hi This morning a notice popped up on my screen saying that a Galaxy Note was trying to connect to my PC and would I give it permission. No one in my household owns a Galaxy Note, so this attempt at access was from an unknown person. I haven’t seen anything like this before. Does it suggest that t...

0 19 1

7 hours ago

SAMim Fresh Face

Quickbooks Pro 2020

Question

I upgraded to Quickbooks 2020 and am unable to open my file. I am receiving the following message, which I do not understand how to correct the problem. QuickBooks Pro and Premier Grant the following files access through your firewall on ports 80, 8019, 56725-56728, and 55363 through 55382 (ports a...

0 86 4

12 days ago

dabbwom New Member

Adware Protection

Question

I was quite disappointed to see that I needed yet another anti-virus program to remove "webhelper" spyware/adware. I have used Webroot for two years now and expected that it would be a virus solution. I believe that Webroot needs to address this deficiency or it is going to lose subscribers.

0 135 3

13 days ago

LindaBeber Fresh Face

McAfee Subscription Expired Pop-Up

Question

I keep getting “Your McAfee subscription has expired” Pop-Up. It is no doubt malware. Scanned computer but it didn’t catch anything. How do I get rid of it? Internet says it is a “phishing” malware. Why do I want to buy another program to remove it if WebRoot already has malware blocker?

0 45 2

13 days ago

Max48 New Member

MCAfee

Solved

If I have Webroot, do I need to use McAfee Live Safe?

0 88 4

13 days ago

moonzero2 Popular Voice

2FA problem

Question

Being dead clever (sic) I got a new phone. I ported the apps and files across and reset the old phone to factory settings. net result is that 2FA is up the swannee. I have tried to remove it as per instructions but as I seem to have forgotten one of the security answers I can get no further. I also...

0 61 9

13 days ago

rwen New Member

helperbar, searchfinder

Question

how come helperbar and searchfinder don’t show up as virus and malware when doing a scan, and how do I get rid of them

0 48 2

23 days ago

marsh605 New Member

protection

Question

I thought I bought AVAST. Are you different?

0 66 1

25 days ago

gwknopp New Member

Flash player update malware

Question

Im getting the fake update request for flash from the CNN website. Webroot does not seem to detect it. My player is up to date. Any ideas? I have seen something that says to look for Safari extensions but I have none. There was also something about stored website data in preferences but none ar...

0 55 1

27 days ago

nettie New Member

Webroot Activation

Question

I am not sure that I have activated my Webroot account. Please verify. Thank you. Annette Marlowe

0 48 1

27 days ago

Jasper_The_Rasper Moderator

Criminals on CCTV: Scammers caught red-handed

It is great when they are caught out on camera. Criminals on CCTV: Scammers caught red-handed

1 18 0

29 days ago

vickanid New Member

Webroot and Caution.rootkit

Solved

So I read the previous string on getting rid of Caution.rootkit which, as I understand it, basically says to uninstall WSA and reinstall it with defaults vice custom settings. Does this mean your custom settings, such as heuristics, don't work? How would I know if I really do have Caution.rootkit...

0 390 10

29 days ago

masuddu

netflix?

why can't silver light work for netflix, says there's an error code N8156-6205

0 623 4

30 days ago

mugg9j New Member

How to stop pch.com from slowing down and freezing my computer when playing games on their site?

Solved

When playing games on pch.com website (I am hooked on the word games), it slows down my entire computer. Even typing in a search window, it will be seconds between typing each letter. Sometimes it just freezes. I try running a scan, but it doesn’t find whatever it is that is slowing it down. I thoug...

0 88 2

30 days ago

madrak New Member

WRSA interferes with Destiny 2.

Question

I have a dual monitor setup. This behavior happens when I am playing Destiny 2. If I click on something on the other monitor (Destiny 2 loses focus) , type some text, and then click back into the game (Destiny 2 gains focus) a random selection of keys are “stuck” down. I’ve come back with the key...

0 50 1

1 month ago

ahhiyawa Member

WRusr.dll

Solved

WRusr.dll-10968-1.tmp WRusr.dll-637109-1.tmp These two temp files are resistant to deletion by Webroot, Malwarebytes, CCleaner and by Windows 10 & Disk Cleanup utilities. Are these tmp files necessary? Or can I permanently erase these files with Webroot?

0 112 4

1 month ago

ConnorM Threat Research Analyst

Cyber News Rundown: February 2020

Maze Ransomware Targets Multiple French Industries At least five French law firms and a construction corporation have all fallen victim to the Maze ransomware variant, which is known for quickly ex-filtrating sensitive information. The Maze authors have also announced they will begin releasing the s...

4 214 0

1 month ago

khumphrey Community Specialist

Predictions Webroot Predictions for 2020 and Beyond

Cybersecurity threats continue to make headlines as attack vectors become more targeted and sophisticated. And 2020 will be no exception. We sat down with Webroot’s threat research team and product experts to learn more about what industry trends they expect to see next year and beyond. Scroll the v...

10 4210 4

1 month ago

ProTruckDriver Moderator

Beta 3 of iOS 13.4, iPadOS 13.4, macOS 10.15.4 Available for Testing Feb 26, 2020

Beta 3 of iOS 13.4, iPadOS 13.4, macOS 10.15.4 Available for Testing Feb 26, 2020 Apple has released the third beta versions of iOS 13.4, iPadOS 13.4, MacOS Catalina 10.15.4, watchOS 6.2, and tvOS 13.4. Both the developer beta and public beta versions are available to download now for users who...

3 35 1

1 month ago

meditek10 New Voice

How does Firewall blocking work?

Question

Getting a little paranoid about windows 10 I decided to check out goings using the WR firewall. I set it to ‘warn if any process connects to the internet unless explicitly allowed.’ and blocked the long list of Active Connections which took a hour I then carried on as normal All browsers worked as...

0 173 13

1 month ago

waterwolf New Member

Opt Out

Solved

trying to opt out of auto renewal and says I’m not signed up for that even tho Webroot deducted money in November from my Credit card

0 75 3

1 month ago

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