Twitter tweaks policies to “better handle tragic situations”

  • 16 August 2014
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Harassment of Zelda Williams following father's suicide leads to change.

by Katie Collins Aug 16 2014
 
Twitter has pledged to update its policies regarding abuse and user safety, following a series of distressing incidents that caused Zelda Williams, daughter of the late comedian and actor Robin Williams, to leave the social network.
Two accounts have been removed by Twitter after Zelda Williams received abusive messages and doctored pictures and subsequently announced she would be leaving the social network. In a statement, Twitter's Vice President of Trust and Safety Del Harvey said the company would be addressing a variety of different issues that the event had raised and would update its policies accordingly.
"We will not tolerate abuse of this nature on Twitter. We have suspended a number of accounts related to this issue for violating our rules, and we are in the process of evaluating how we can further improve our policies to better handle tragic situations like this one. This includes expanding our policies regarding self-harm and private information, and improving support for family members of deceased users."
 
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