Email notifications of infections

  • 23 July 2014
  • 1 reply
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the original IT guy who setup our webroot is no longer here.  im trying to find out where in the settings the area of email notification of infections are.  ive noticed webroot will send multiple emails even after the infection is gone it seems.  its also opening tickets within spiceworks each time there is an infection even after there gone.  highly annoying!

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@ wrote:
the original IT guy who setup our webroot is no longer here.  im trying to find out where in the settings the area of email notification of infections are.  ive noticed webroot will send multiple emails even after the infection is gone it seems.  its also opening tickets within spiceworks each time there is an infection even after there gone.  highly annoying!
That should be on the Alerts tab of the console - do you see anything set in there?

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