Currently we run the Webroot SecureAnywhere Business Endpoint Protection agent in version 126.96.36.199 on some workstations and 188.8.131.52 previously (most of the workstations are Windows 10). We also run an asset management cloud software (called Samanage) with a client agent on each workstation. The workstations with 184.108.40.206 Webroot agent get recognised by Samanage but the workstations that run 220.127.116.11 don't. Does anybody know if the name of the Webroot agent changed somehow to cause this and if so where it is saved?
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You might try sending Samanage a copy of our EXE so that they can check if they are recognising it.
As this issue can hardly have anything to do what v.44 fixed do you know what changed in the versions after .34?
I just realised that I posted this in Community Guidelines & FAQ - sorry about that, but I am new in this forum. Is it possible to move it to the correct category somehow?