Has anyone had an issue with Webroot interfering with the 10-key pad in certain programs?
With Paychex, specifically - Payroll Program.
Userlevel 7
+56
Sounds like it might be the keylogger protection. You can whitelist it, and contact support to get it whitelisted on our end.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Managing-Protected-Applications/ta-p/59561
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Managing-Protected-Applications/ta-p/59561
I looked at the link you included in your reply, and went through each tab/button and could not find anything that says "keylogger". Can you give a little more detail on how to do that?
Thank you!
Thank you!
Userlevel 7
+56
It's all or nothing for that - just see if there's an entry for the program that can't get to the keypad, and switch it to allow. If
Userlevel 7
+26
I do have it in chrome when there are certain form fields that are hevily stylized.
Also the 10 key issue could be related to a recent webkit bug that was reported 2-3 months ago.
Try using firefox and the 10 key works on the same stylized form fields.
The issue can be replicated occasionally on USPS, some ebay forms, pop-up social sharing dialogs, and some MLS realty websites.
Also the 10 key issue could be related to a recent webkit bug that was reported 2-3 months ago.
Try using firefox and the 10 key works on the same stylized form fields.
The issue can be replicated occasionally on USPS, some ebay forms, pop-up social sharing dialogs, and some MLS realty websites.
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