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Webroot DNS Protection and Web Filtering Software Compatibility Issues

  • 27 June 2023
  • 1 reply
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Hello forum members,

I hope everyone is doing well. Today, I would like to discuss an issue I've been encountering regarding the compatibility between Webroot DNS Protection and our web filtering software. If any of you have experienced similar challenges or have insights to share, I would greatly appreciate your input.

The Challenge:
Compatibility between Webroot DNS Protection and Web Filtering Software

As an organization, we understand the importance of web filtering [ https://lenovonetfilter.com/resource/five-common-web-filtering-questions-answered ] to ensure a safe and secure online environment for our users. We have been using a web filtering software solution to control internet access and block inappropriate content. Recently, we implemented Webroot DNS Protection to enhance our overall security measures. However, we have encountered some compatibility issues between these two solutions.

Specifically, we have noticed the following challenges:

Conflict between Webroot DNS Protection and our web filtering software, resulting in inconsistent filtering rules and policies.
Difficulty in effectively blocking specific websites or categories when using both solutions simultaneously.
Limited visibility and control over internet activity when Webroot DNS Protection and our web filtering software are active simultaneously.
We have reached out to the support teams of both solutions, but we have yet to find a satisfactory resolution. I believe that sharing our experiences and knowledge within this community can help us identify potential workarounds or solutions.

If any of you have faced similar compatibility issues with Webroot DNS Protection and web filtering software or have successfully integrated these solutions, I kindly request your assistance. Additionally, if you have any insights, suggestions, or alternative solutions to achieve effective web filtering while using Webroot DNS Protection, please share them with us.

By collaborating and sharing our experiences, we can work towards finding a resolution and ensure seamless compatibility between Webroot DNS Protection and web filtering software.

Thank you for your time and contribution!

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Best answer by TripleHelix 27 June 2023, 23:30

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Userlevel 7
Badge +63

Hello @judywatson 

 

Webroot SecureAnywhere has it’s own Web Filtering built into the Webroot Client and uses the BrightCloud database https://www.brightcloud.com/threat-intelligence-services/web-classification-and-reputation all part of the OpenText Cybersecurity! https://www.brightcloud.com/about-brightcloud

 

HTH,

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