I just today purchased the Secure Anywhere package. Unfortunately I am unable to add my iPhone
as a device. I have the apps on the phone and I can access the Secure Web browser, but the Secure Sync app will not accept my accurate Username and password - even though it is readily accepted on my laptop. What gives? Why is this so difficult?
I can't add my device when the app doesn't accept the correct User & Password.
Please assist, Thanks,
Best answer by YegorP
Sorry for the delayed response. Basically, your MyWebroot account was attached to an expired Webroot SecureAnywhere Essentials trial keycode. I went ahead and associated it with your Complete keycode and it went through. Now you should be able to use your iPhone app(s) with no problems.
Do keep in mind, though, that your iPhone will not show up in your MyWebroot account console for the reason described in my above post in this thread.
Let me know if you need any more help; I'll be glad to try to answer any more questions you may have! Also, welcome to the Community! :D