I have a Mac Mini and MacBook Pro. Both have small hard drives and don’t have many files as I mainly use them for web browsing. Both have WSA IS Plus installed and I have excluded scanning mounted drives and removable media (Time Machine backups are on the removable media). I had an issue when I upgraded to OS Catalina but WSA tech support uninstalled and reinstalled the compatible version (9.1.0.144:1283) 2 days ago. Scans are taking over 7 hours and sometimes over 80 hours! This has been happening before and since WSA was reinstalled by tech support. Does anyone have any ideas how to fix this? I would rather not switch from full scans to quick scans.
Thanks!
Best answer by JDARGIE
You can mark this issue resolved. I have switched to another product that seems to work well. Scan time was just under 30 minutes using the new a/v product on both my Mac Mini and MacBook Pro. Malware was detected in several email attachments which were in my Spam folder. Webroot never detected them but maybe it was because it could never finish scanning. Thanks everyone for all the suggestions but I had to move on with another product that works.