Just wondering on this if it is possible with Webroot Secure Anywhere to continue using Win 7 safely or reasonably safely beyond the Microsoft support expiration date.
Welcome to the Webroot Community. That’s a great question and one I’ve dealt with for many years. We have a business and technology front end to our business, but we are also a manufacturing plant as a printing company. We have manufacturing equipment that still uses Windows XP PCs that would cost $1.5+ mil to replace the press, just to upgrade the OS on the computer. Obviously, this isn’t something that we are going to do on a normal schedule, especially since we have a working press that’s 50+ years old. FYI, we’re a 75+ year old company. We also cater to customers who submit files from just about any design program, including older versions of those programs. So, I have to maintain systems that span from the 90’s till now. I still have a Mac OS 8 desktop in use and I finally retired my last Windows NT4 server in 2018.
So, to answer your question, you need to protect yourself in other ways.
These are all just general ideas and they don’t all work together. However, picking the ones that work for your environment will help protect you from threats after a products EOL. I wish you the best of luck!
Ok thanks for that very detailed response. Just to clarify are you saying Webroot Secure Anywhere is not supporting Windows 7 after the MS support expires?
I’m not suggesting anything about Webroot’s support lifecycle. In fact that’s why we chose Webroot about 5 years ago. I was looking for a good anti-virus that was going to support Windows XP for as long as possible. At that time they ranked well on this site, https://www.av-comparatives.org/ . I say well because they weren’t amazing, but they were well balanced with virus protection and system resource usage. The system resource usage was a big deal for us because our hardware was old and couldn’t run something resource intensive. I took a look at the site and Webroot doesn’t even appear in tests for Mac since 2018 and Windows since 2016. I’ve also seen other threads in the Community stating that they aren’t ranking well, but I personally don’t have data on this. My personal experience is that they support an OS if they see enough need to support it. I suggest that you always find out if they are going to support something for another year before buying a year subscription. I do this every year because they don’t offer a refund if they stop supporting an OS part way through the year. Here’s my recent thread asking this very question, feel free to add to it asking about their support plans for Windows 7.
I’ve spoken with our Product Managers about this and to our knowledge, we have no plans of discontinuing support for Windows 7 any time in the near future.
Hope that helps!
Thanks for the update @khumphrey!
Is Webroot alone enough to keep my computer safe/secure (running Windows 7 Home) if I decide not to get a new computer with Windows 10? My current laptop won’t support Windows 10 upgrade so I would have to invest in a new computer and start over.
That depends on how much you lock down, how careful you are, and how much risk you are willing to accept. Personally, I can use an old OS without an anti-virus and be okay. However, I disable more things than I can write about here. Here’s some things to think about:
I hope that helps, I realize that’s a lot to digest. Again, in the end it comes down to how much risk you’re willing to accept. I wish you the best of luck and have a Happy New Years!
NicCrockett - Happy New Year and thank you for all the useful information. It IS a lot to take in. I was hoping for the short answer which is Webroot will keep me safe from spyware/malware (using my current laptop config) on the internet.
I also have Webroot VPN - isn’t this feature meant to keep you “safe”? I had some issues using it (related to my email) but I opened a support ticket and I am in the process of getting that resolved.
Several years ago I had to replace the internal drive on my laptop after it fell off a coffee table (2013-2014 time frame maybe). So I currently have a SSD in my laptop that I had to purchase and a IT friend my husband new set it up for me.
Also for file backup - could I use the “Back up & Sync feature on my Webroot account? Does this back up to the cloud?
I don’t really want to sync with my phone as I only use my phone for calls/texting/minimal app use and occasionally looking up stuff using the the Webroot Secure Browser.
I certainly could switch my browser from Chrome to Firefox (although I thought Chrome has improved its security features - but not so sure about data privacy regarding blocking ads and trackers.). I am conscientious when I am on the internet but you are probably much more so given your extensive knowledge! I will need to make adjustments for sure if I decide to keep using the laptop (nothing like waiting till the last minute to act). I’m already loosing sleep worrying about this as the deadline approaches :).
Happy New Year @Jaxx!
Yes, it’s a lot of info, sorry to overwhelm you. IT is my life and I’m used to dealing with outdated technology in a business environment. @khumphrey did mention that Webroot wasn’t planning on discontinuing support of Windows 7 yet. So, my suggestions are extra steps you can take to stay safe. Again, it comes down to common sense and accepting the risk of using something that is outdated. You asked several questions and I’ll try to answer them as best I can. Don’t lose a ton of sleep, all the information I’ve given in this thread is merely to help others stay safe.
Now go get some sleep! Windows 7’s last patch Tuesday is January 14th, 2020, so you have plenty of time. Most of all, remember to have Happy New Year!
@NicCrockett - Thank you so very much. All the information is useful (even the information that’s more technical). I’m glad I can use this as a resource whatever I decide to do going forward.
Have a fantastic year and thank you for taking the time to respond to my questions. - Jaxx
You’re welcome and have a great New Year!
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