Can't Login

  • 31 December 2020
  • 1 reply

When I log in and put in my security code, I get logged in and hen logged right back out.



Best answer by TripleHelix 31 December 2020, 23:49

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Userlevel 7
Badge +63

Hello @JB5 


Are you talking about the Online Console? Webroot Identity Portal


If so for things like this it’s best to Submit a Support Ticket and they will sort it out for you.


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.