I use Ascomp Synchredible to perform multiple backups of files to multiple endpoints every day. Once WebRoot SecureAnywhere has scanned the files initially I want Synchredible to copy them to the other locations without the hassle of having to tell WebRoot again and again that I have already recovered these files from Quarantine and they are OK. How do I create an exception in WebRoot that will ignore my use of this software?
Also - I find that the majority of the files that WebRoot flags are OK - so I first have to restore them from Quarantine and THEN I have to change the block/allow from Ignore to MONITOR. Is there a way to force WebRoot to assign the MONITOR flag to all these files so I don’t have to waste time over and over again? I have made numerous suggestions to the company to make this a feature that can be set by the customer over the years but no action on their part.
BTW - I’ve been a WebRoot guy forever and have it installed on at least 10 systems so these small issues are exasperated over and over on each of my systems.
Thanks
Howard
Best answer by TripleHelix
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