New Account Log In

  • 25 January 2015
  • 3 replies
  • 847 views

Hi , I'm new to the communtiy and would like to start off by presenting an issue I am having with Webconsole .
   Recently I purchased Webroot SecureAnywhere and have it running . Yet when I go to my Webconsole it takes me to a page that prompts me to make an online account . When I do , it takes me to a page that tells me my account is pending an email conformation . Yet when I check my email folders .... nothing . So I go through the process again and at the end it asks me if I would like to resend an email conformation . I click yes . And still no emails from Webroot . Am I missing something here ? Any help would be appreciated !

3 replies

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
Have you checked all Spam Filters as it could of been caught? If not please Submit a Support Ticket and they will help you get sorted! You can try this to see if it will work? http://www.webroot.com/us/en/redownloads
 
Thanks,
 
Daniel ;)
 
 
Thank you for your help TripleHelix ! I've opened a ticket .
Userlevel 7
Badge +56
Please let us know how it goes!
 
Thanks,
 
Daniel 😉

Reply