This is my first time posting. The problem that I have is when I shutdown Webroot and restart it I get the error message "Windows did not trust this program because its identity can't be verified". I am guessing it is a virus of some sort. I did see, only once, when shutting down the screen turned black and had a little square in the center of the screen with a munchie face in it. Not sure what it is called. There was some writing below it, but image went off before I could read what it said and then the normal shutdown screen came up.
I am running windows 7. This started about a month ago.
I have been playing an online game for several years now. When the game did one of its updates several month ago Webroot blocked it. Even when I gave permission to run the update and game. I put in a ticket to WSA tech support and they created a whitepaper that fixed the problem. Due to the recent amount of game updates webroot has been blocking them also.So for the time being I shutdown the AV and login to the game and then start the AV back up before entering the game.
I hope I did not make this to confusing.
Thank you for any help.
Best answer by NormRView original