I purchased a webroot subscription for 10 devices for 1 year in November. I have it on our computer and our android devices and activated the new key code. According to computer, I have 281 days left. However, today according to my phone I have 32 days left of the subscription. I know the computer is correct. What happened? And, what do I need to do to fix the android devices with webroot on them?
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Userlevel 5
+13
Hello there rtlondon,
It would be best to contact Webroot Support in this situation.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Userlevel 5
+13
Let me know how it goes!
Slittle75
+2
Thanks. I just submitted the support ticket. I’ll let you know.
Userlevel 5
+13
Just be patient rtlondon, they should be getting back with ya soon. Good Luck!
Slittle75
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