Firefox is opened in a sandbox (Sandboxie) with Webroot SecureAnywhere running. When Firefox is updated I go through a 4 minute process that allows this. Sometimes Firefox will not open. I would View Status on Webroot, click “Identity Protection” and select tab “Application Protection”. Firefox would be set to “Protect”. Changing that to “Allow” resolved the issue.
Recently Firefox was updated, then Webroot was updated, Firefox would not load. No problem…. However, now “Application Protection” no longer exists so, to run Firefox I must shut down Webroot.
In Running Processes, Firefox is marked “Allow” but that has always been the case when Firefox was running. Customer Support has not responded to my query. I’m hoping there is a solution.
Best answer by TripleHelixView original