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When Webroot was checking my computer, I received a call from someone who identified with Webroot and said my computer was corrupted and I needed to add a firewall which I agreed. Now that I have received a bill for $799.99 from Crown Technologies from Richardson, Texas, I beginning to think that I have been scammed. Has anyone else had this experience?
Hello,When I log into my account it lists 9 computers being protected. Most of these are old computers I no longer have. Not sure why they are still showing up. I physically don't have the computers. How do I remove them from my list of computers in my account?ThanksKeven
So many issues! Buttons in the desktop dashboard panel stops working randomly, namely the 'Learn more', 'Get started ' and also the button that allows you to submit a suspicious URL for analysis. And the mobile app is even worse because it just zaps out the batter life of the device. I'm using the latest version of the mobile app and my phone is Pixel 4a (4g) It takes forever to connect with someone when you can their support number plus since I am outside of the USA, it's very costly too.
My computer was beeping loudly and said that windows defender detected my IP number was hacked, I guess. They want me to call an 888 number, but I don’t think I should. I have you for protection, I thought you would know if I was having trouble. I am not savv with all this stuff and now I am afraid. Can someone help me?
when i start computer, webroot says scan required, iam using webroot from many years, still it says no scan done…all protections such as realtime shield, web shield, firewall are turned off when this happens..…also browser plugins are also not working, i tried reinstall also keeping in mind clean installit does not work
Hello, I have been using the Webroot for a quite a time and while gong through the notes and news of the product. I came through one of the Webroot's feature “Pseudo Execution” and can’t understand the concept clearly. Pseudo execution is the feature of the Webroot executed when the file/code entered in the system is unknown to the Webroot database Will be the unknown file executed partially in the system or any sandbox? How the journaling will be done and how the logs are stored? If the file/code turned out to be good one the product will whitelist and allows for full execution. If the file turned out to be a Malware/Ransomware or which leads to harm the system, then will it be quarantined or blocked? If blocked will that be notified to the user? Can the user change from Block to Allow? What happens to the file after it kept in quarantine, is it still able to access the files in the system or restricted? What happens to the files that are effected by the malicious file/code before s
I found out that these apps may contain issues. But a friend of mine tried this. Is it like going on an exciting adventure to download Stick War Legacy from a website instead of the Play Store, or could it be risky and cause problems for your device's security? How can you make sure to install the game safely and avoid any potential issues on the internet? Any experiences? please share
so a few days ago my webroot was just fine until it tagged thisC:\Program Files (x86)\Epic Games\Launcher\Portal\SelfUpdateStaging\Install\Portal\Extras\Overlay\EOSOverlayRenderer-Win32-Shipping.exetwice as a virus then it started using up my memory at an exponential rate till it used up all my memory at 10,000 mb at its peak then quieted down to about 50% of my memory at 3,900 mb and has sat at that for 2-3 days now limiting what i can play and causing lag now and then
Hi, Ever since the old console is not accessible to new/renewed licenses, all the KB’s I found about this are referring to the old (and beloved) console, where we had the “Deactivate” button.The issue I’m facing now is that a device is still showing attached to the license key, but I don’t know how to deactivate it. If I uninstall, will it deactivate? But what if I can’t uninstall as this device has issues booting the OS (hard drive crashed). What can I do?So to summarize the questions for the HOME version of Webroot:When I uninstall a device from the device itself (Windows/macOS) → does it deactivate and reclaim the license also in the console? How can I deactivate and reclaim the license if a device is not bootable anymore ?Thanks,Idan.
How to remove devices from my webroot account without having access to the management console that everyone keeps talking about?
Hello I seem to be either an idiot or simply am technologically illiterate, but what I want to know is there a way to remove devices from my webroot account without the management console or contacting support? I know, seems impossible, but all I want to know is if its safe to install webroot secureanywhere on my 2 Windows partitions or is there something I have to do before I can. I currently do not have access to the Windows Installations that had webroot installed and had to reinstall both Windows Operating Systems due to problems with the boot loader but that also removed my ability to uninstall webroot before handif there is a way please let me know. if I am just an idiot or technically illiterate please tell me (Please don’t).Regards,Kevin M.
So, the 5 billionth search scam popped up on my phone. This is fine, I just closed out of it, as I did when I had gotten it on my computer before. There was a difference, however. On the computer, I had clicked a website that redirected me there. On my phone, I was looking up the meaning of a word, and without clicking anything, was suddenly redirected there. How did that happen?