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Deactivating a device and reclaiming the license - Webroot Home
Hi, Ever since the old console is not accessible to new/renewed licenses, all the KB’s I found about this are referring to the old (and beloved) console, where we had the “Deactivate” button.The issue I’m facing now is that a device is still showing attached to the license key, but I don’t know how to deactivate it. If I uninstall, will it deactivate? But what if I can’t uninstall as this device has issues booting the OS (hard drive crashed). What can I do?So to summarize the questions for the HOME version of Webroot:When I uninstall a device from the device itself (Windows/macOS) → does it deactivate and reclaim the license also in the console? How can I deactivate and reclaim the license if a device is not bootable anymore ?Thanks,Idan.
5 billionth search scam
So, the 5 billionth search scam popped up on my phone. This is fine, I just closed out of it, as I did when I had gotten it on my computer before. There was a difference, however. On the computer, I had clicked a website that redirected me there. On my phone, I was looking up the meaning of a word, and without clicking anything, was suddenly redirected there. How did that happen?
Save Webroot Reports to Specified Directory
Hello, Webroot Community.I run Webroot utilities every morning in order to keep things clean on my Windows 10 (Dell) desktop PC.I click on the Save Report button, which saves the report on my desktop. I’d like to configure Webroot to place the report file into a folder which I specify. Please offer suggestions. Thanks.
Domestic Abuse and Cybersecurity
I’m dealing with a domestic abuse case with a cybersecurity architect and just found out he’s been living a double life with another woman for the last 4 years. He has always threatened he can get into my cameras at home, phones, and monitor me via my Wi-Fi. I’ve also found suspicious apps installed on devices like my fire tv and phone, and was wondering if anyone could help me prove his actions and trace them even if he has access to many cybersecurity resources and IP masking apps.
no uninstall option, no console, no wrsa.exe, unable to remove webroot secureanywhere
Any help would be very much appreciated.I inherited support of a server that has webroot secureanywhere running on it. I am unable to install SQL Server because of a registry conflict with webroot secureanywhere, but I have no ability to uninstall webroot secureanywhere. Webroot does not appear anywhere in the uninstall list under control panel There is no WRSA.exe file anywhere on the computer The only files I have are under webroot\core and the uninstall option did not work with any of those Webroot secure anywhere appears 4 times in the task manager including WRSkyClient and WRCoreService. If I try to end the task it does not end. Is there any for of stand alone uninstaller or any other way to remove webroot from my system?
Keycode from Amazon purchase?
I’ve had WR Complete installed on 3 laptops for the past year and each is set to expire in 4 days. I just bought a “download” renewal subscription that I thought would provide a new keycode. Instead it only provides a link to the wsinstall.exe installation app which, when clicked on, only opens my currently-installed Webroot app..How do I find my new keycode?Thanks,
What can I do to remove the Webroot Caution on my website in Google search?
In Google and Microsoft search my website madisoncapital.com has the caution symbol and the message “This site may contain content that could affect your online security” Not sure what is causing this. What do I need to do to receive the Trustworthy symbol? Thank you.
Webroot Secure Anywhere Firewall & Windows 11 Firewall
Hi folks - Could I ask, the Secure Anywhere application / subscription of course has a built-in firewall. I am running Windows 11 which has its own Windows defender also with a firewall. Currently I have both enabled but is this necessary and could it cause performance degradation in respect of internet speed or possible conflicts?? Is it better to have one or the other live rather than both running at the same time.To date I don't believe I have had any conflicts, but my system does sometimes have issues with internet connectivity which could be due to having x2 firewalls running at once.Thank you - Ben
Carbonite Webroot My Account CE 22.4 Portal
When will Mobile and Chromebook devices be displayed in the My Account Portal? I am accessing my account via the New Carbonite Webroot portal page. I am on the Security Summary and I should have 5 devices. Only 2 PC’s show up. Nothing for the phones or chromebook. How I am supposed to know how many keycodes I have left and where they were distributed? Also, if I had to deactivate one of these devices (because I have a two year subscription) there’s no way to do that either. The older portal had many features you could run directly from it. They were under the COMMANDS section. There was SCAN, System Optimizer, Restart PC, DEACTIVATE, Cleanup, Lock PC, Shutdown PC. It also required the security code one created when logging in.But the new Carbonite portal is missing these features. They added security questions but not the security code. And there are no Commands like I listed above.The whole thing is very confusing from a consumer point of view.
What happen to my account?
I renewed Webroot from an Amazon purchase and when I go to my account from within Webroot, I go to a place called Carbonite-Webroot and they don’t have all my information on second computer. Have I been hacked, just a few minutes before that when I went to my account from within Webroot, it shows 7 days left on my two computers. Then I put in new keycode and end up going to Carbonite-Webroot and have to create a whole new logon. And it says my second computer has expired and it had 7 more days. Haven’t started it yet to enter new keycode. I don’t know what this Carbonite is? I see I can’t type suppose to be What happen to my account and it won’t let me change it.
How to stop Mcaffee and Norton virus warning popups
Everytime I go on Google Chrome, Mcaffee and Norton bombard me with at least 20 virus warnings that my computer is infected. I must carefully close each screen by selecting the x in the middle of the screen on the right side. I had my Geek Squad people remove the problem a week ago but it has returned. It has obviously embedded itself into my PC.
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