When I click refresh configuration, I get: an active internet connection is required to check for update.
When I look in the secure anywhere portal, I can see that my system was seen last in december.
When I create a ticket, support asks me to run wsalogs.exe, which fails uploading the resulting file to the ftp server .. because I have no internet connection
When I mail the file .. the file is too big for the mail server.
I'm getting a bit annoyed by all this
My system is almost always connected to the internet. IE, Firefox, Chrome .. and a bunch of other applications that need the internet are all working fine.
I cannot uninstall webroot, it needs to be done in the SecureAnywhere portal, but it doesn't see my system anymore.
Running wrsa -uninstall, tells me "SecuryAnywhere is currently managed by the Web Console and all changes need to be applied centrally. Please refer to the SecureAnywhere documentation for further information"
So it seems I'm in some sort of deadlock ..