First keystroke missing under Windows 10

  • 1 May 2017
  • 1 reply
  • 1486 views

After upgrading to Windows 10, Webroot has begun blocking my first keystroke.  It's really annoying for passwords because you can't tell you are missing a letter.  It also seems to prevent a link within an email from launching an external instance of a site contained in the email.  How do I turn that feature off?
Thank you.

1 reply

Userlevel 7
Greetings @ and welcome to our Community.
 
This is typically related to the ID shield. Our Support Team can work with you to test this.
 
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket

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