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Keycode Upgrade

  • 16 July 2023
  • 1 reply
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L
Rank
Userlevel 1

This morning I see that my keycode was automatically upgraded. When did this happen? Is there a way I can find out?

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Best answer by ProTruckDriver 16 July 2023, 13:16

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ProTruckDriver
Rank
Userlevel 7

Hello @LiamA 

I know they are making changes here:

https://community.webroot.com/news-announcements-3/webroot-backup-sync-deletion-and-migration-to-carbonite-faq-355105

As for your keycode being upgraded, Support would be the place to ask. I’ll also ping the Community Manager @TylerM to see if he knows anything about this keycode upgrade.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,

Dave

 

Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
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