To Customer Support To Customer Support
Solved

mcafee keeps coming on what to do to stop it.

  • 10 February 2024
  • 8 replies
  • 113 views
C
Rank
Userlevel 2
Badge +3

The message is from Mcafee   from re-captha-version- 3-71.com.    why is it coming up and how to get rid of it?

icon

Best answer by TripleHelix 11 February 2024, 02:32

View original

8 replies

TripleHelix
Rank
Userlevel 7
Badge +63

Hello @caabear131 

 

Please contact Webroot Support and they will sort it out for you.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
TripleHelix
Rank
Userlevel 7
Badge +63

More info about https://re-captha-version-3-71.top/ seems to be not working at the moment but share with support and if it keeps popping up then Reset your Browsers that are affected.  From Webroot BrightCloud: https://www.brightcloud.com/tools/url-ip-lookup.php

 

Click on pictures to see full size.

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
C
Rank
Userlevel 2
Badge +3

I do not know how to do that so will call tomorrow……...it is still popping up, AGAIN

I need someone to talk me through it, I am 93.

I took a pic of it,

Thank you

C
Rank
Userlevel 2
Badge +3

I have windows 7…...

TripleHelix
Rank
Userlevel 7
Badge +63

I do not know how to do that so will call tomorrow……...it is still popping up, AGAIN

I need someone to talk me through it, I am 93.

I took a pic of it,

Thank you

Do your best and they will help you! What Browser is affected? I use Firefox and Chrome.

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
TripleHelix
Rank
Userlevel 7
Badge +63

@caabear131  see this to add a picture to your next post if you want to.

 

 

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
C
Rank
Userlevel 2
Badge +3

Today the Mcafee ad is gone……hasn’t popped up today...I don’t know why but thank you for replying so quickly.

TripleHelix
Rank
Userlevel 7
Badge +63

Today the Mcafee ad is gone……hasn’t popped up today...I don’t know why but thank you for replying so quickly.

Good to hear!

 

Cheers,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.