Question

Subscription

  • 19 December 2022
  • 2 replies
  • 33 views

My account email is (Snip) Removed Private Information. Please Do Not Post Private Information on an Open Forum. ~ PTD

Our subscription is showing expired.  We auto renewed June 24th, 2022, through our bank account.   Our Wi-protection is also saying expired.

 


2 replies

Userlevel 7

Hello @NINUS1948 

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

Userlevel 6
Badge +17

My account email is (Snip) Removed Private Information. Please Do Not Post Private Information on an Open Forum. ~ PTD

Our subscription is showing expired.  We auto renewed June 24th, 2022, through our bank account.   Our Wi-protection is also saying expired.

 

I would log into your local Webroot website and contact support from there.

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