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Warning messages in Windows 10 reliability monitor.

  • 23 September 2020
  • 3 replies
  • 131 views

Hello,

There are many warning messages from Webroot in the Windows 10 reliability monitor. The warning messages appear in the reliability monitor every every 15 minutes. So far there are 22 messages on 2020-09-23. How do I fix this warning message?

 

Problem

Unsuccessful application installation

Date 2020-09-23

 

Description

Windows Installer installed the product. Product Name: Core. Product Version: 1.1.226. Product Language: 1033. Manufacturer: Webroot. Installation success or error status: 1603.

 

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Best answer by TripleHelix 23 September 2020, 20:54

Hello @Colman Leung 

 

Go into Safe Mode and delete the C:\ProgramData\WRData Folder (Hidden Area) then reboot back into normal mode to see if it fixes your issue? In most cases it does fix this issue! https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/webroot-av-stopped-working-since-last-update-344929?postid=360708#post360708

 

Please let us know the outcome!

 

Thanks,

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3 replies

Userlevel 7

Hello @Colman Leung 

 

Go into Safe Mode and delete the C:\ProgramData\WRData Folder (Hidden Area) then reboot back into normal mode to see if it fixes your issue? In most cases it does fix this issue! https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/webroot-av-stopped-working-since-last-update-344929?postid=360708#post360708

 

Please let us know the outcome!

 

Thanks,

Hello TripleHelix,

 

I followed your instructions and the issue has been resolved.

Thank you very much for your help.

 

Colman

Userlevel 7

Great to hear and thanks for letting us know!

 

Cheers,

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