-
-
Community Guide
-
52 replies
I would like to come to a better understanding of how solutions work in this forum. In other forums I have been a member of there is only 1 solution post allowed per thread which makes sense to me. Here I have seen 2 and even 3 posts marked as the solution and this seems nuts to me. What is the limit? Is it possible to mark every response to the OP's problem as the solution? I don't believe that all these solutions are being marked by the OP, either. How would most people know that they have the ability to mark multiple posts as solutions? It is hard enough to get people to mark even 1 post as the solution. Not too long ago 1 of my threads was mysteriously marked solved by someone other than myself and even though I said nothing I did not not appreciate it at all. I could understand it if the thread had been dormant for a month, but this was an active thread. I unmarked the solution and marked it solved later when the thread had been solved to my satisfaction. This seems a natural consequence of giving too many or at least the wrong people moderator abilities.
I offer this thread as an example, to date there have been 5 responses to the OP's problem and 3 of them were marked as solutions, am I alone in thinking this is nuts? I believe that the post that best addresses the OP's problem or best answers his question should be marked as the solution, and I believe the OP should be given every opportunity to mark the solution himself.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/I-have-2-strange-startup-entries-called-Webroot-Installer/td-p/57207#.UjpdMVMn21s
Don't get me wrong. I have not seen a more helpful forum than this one, When you need help you not only get it quick you get it from people that actually know what they are talking about, very refreshing.
