A webroot critical error Failed to find required file C/ProgramData/WRData/pkg/LPPugin/dll

  • 19 November 2014
  • 1 reply
  • 141 views

I recieve this message constantly with no resolution after I click "ok" "close"  message goes away but pops right back up
This is what the message states: A webroot critical error    Failed to find required file    C/ProgramData/WRData/pkg/LPPlugin.dll
Please advise me of what this is - what I can do to fix
Thank you,
Susan

1 reply

Userlevel 7
Hello there, welcome to the Webroot Community!
 
The missing file is for the WSA Password Manager plug in for Internet Explorer. This has an easy fix: just download and run toolbarfix.exe  This can re-install the Password Manager files into IE, Chrome and Firefox browsers all at the same time.

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