Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,978 Topics
- 25,310 Replies
Dear all,By accident, I block one of the access right from Whatsapp Desktop’s window registry setting. Whatsapp Desktop cannot connect to internet everytime I run it!I have to disable Webroot’s Realtime Shield, Web Shield & Firewall first to make Whatsapp working again, then I go back to enable all the Shields again. how can I grand the access right to Whatsapp again to solve the problem? Thanks for any kinds of help!
I currently have Webroot Antivirus CR 23.4 and it will be expiring soon.I am looking to renew but looking at Amazon and Newegg their prices are reasonable.But, Amazon shows Webroot Antivirus Software 2023 | 3 Device | 1 Year for 14.88https://www.amazon.com/Webroot-Antivirus-Protection-Internet-Subscription/dp/B07DDNL2BJ/ref=sr_1_1_sspa?crid=PM9W7ZWSP5P1&keywords=webroot%2Bantivirus%2B2024&qid=1701019838&s=software&sprefix=webroot%2Bantivirus%2B2024%2Csoftware%2C229&sr=1-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&th=1Newegg shows Webroot AntiVirus 2024 - 3 Devices / 1 Year for 18.98https://www.newegg.com/webroot-secureanywhere-antivirus-3-device-1-year-download/p/N82E16832296101?Item=N82E16832296101My question is does the year matter?Is there really a 2024 version?Can I buy the Amazon one and use that Activation code to extend my subscription for another year?Thanks in advance.Windows Pro
i am f*g furious with your site and all your dysfunctional processes. And i am HERE because your bloody site makes it impossible to 1. login, or 2. authenticate, or, 3. even open a Support Ticket!!!! The initial problem is that my old email of some 20 years use is now defunct as of 18/09 (sad story) THAT WOULD NOT BE A PROBLEM IF YOU DESIGNED YOUR SYSTEM WITH SOME OTHER AUTHENTICATION OPTIONS THAN - ONLY - AN EMAIL ADDRESS THAT DOES.NOT.WORK!!!Does it ever OCCUR to you that most people change their email addresses precisely because their OLD EMAIL ADDRESS DOES.NOT.WORK??????Otherwise people are VERY reluctant to EVER change their email address, because then, like me, they would have to workout and to try and update their email contact details on any unknown number of contacts. in my case, HUNDREDS !!!!!And so many completely stupid sites like yours make it very difficult and time-consuming, or in YOUR case, impossible!!Because of such stupidity and arrogance that is now, completely unn
I create my own Autohotkey macros that I have now started to compile them, but every time I do I set off a ‘Win32.LocalInfect.2 Threat’ alert.I changed the compiler compression from MPRESS to UPX (as general chatter on AHK forums was that the latter was more accepted and less prone to alerts) but it did not change a thing.How can I whitelist my AHK development folder and all its files and subfolders? Tried adding the directories in the ‘Allowed Scripts’ tab both at a high level and individually but once again alerts were generated. Thanks
WebRoot flagged as Mallware the benchmarking tool from https://www.userbenchmark.com/As Win32.LocalInfect.2Ok, but where can I go for more information? Is that a generic sort of concern, or something specific?Based on user reports, automated scanning, behavior?I see online discussion of “Nullsoft Scriptable Install System (NSIS)” as being the cause of the flag.And VirusTotal says: Bkav ProW32.AIDetectMalware.64CynetMalicious (score: 100)Gridinsoft (no cloud)Trojan.Win64.Downloader.saAcronis (Static ML)UndetectedAhnLab-V3UndetectedAlibabaUndetectedALYacUndetectedAntiy-AVLUndetectedArcabitUndetected….ViRobotUndetectedWebrootUndetectedAvast-Mobile Unable to process file typeBitDefenderFalx Unable to process file type
A few months back ,bought my first laptop (A U530 Lenovo from best buy). Came with 1 year of WEBROOT. SHORT HISTORY....This is my second computer--- First was a DELL DESKTOP/year 2000..... Loved that DELL, in it's day, was Considered a serious set up. This new laptop.....makes that DELL look like a 10 dollar calculator! lol 13 years with that DELL.....dealt with NORTON, MACEFFEE,AVAST AVG---ANTI-VIRUS PROGRMS.... Now I got this new laptop, and betting WEBROOT BLOWS AWAY the previously listed anti-virus programs. When I open Webroot, I see the way to change options, I can click on a SCAN NOW........ But , THE QUESTION.... HOW DO I UPDATE(not set update times,but UPDATE with a click?) HOW DO I SEE THAT The computer ever UPDATED? After owning this laptop for months,no Idea if WEBROOT ever updated........Prolly did,,but no idea how to tell? AVAST and AVG always gave the option to "UPDATE NOW"
I did a pc reset with my files kept, and when it finished, everything was normal. However, once I reinstalled Webroot and it did its system analyzer, it said firefox had a memory leak and explorer had a handle leak. This had never happened before when I did a pc reset, and I didn't do anything different from normal. Almost immediately, explorer stopped taking input, and i turned off the pc manually. when it came back on, it loaded normally, but the taskbar didn't come up, and none of my folders would open, after about 3 minutes, everything started working properly again, but webroot still says there might be leaks, and i'm afraid this might happen again. Am I worried over nothing or is there something I should do? Thank you in advance. EDIT: my computer has become noticeably slower, with some programs not opening properly and needing to close.
I erased what I thought was a duplicate directory of my documents. I am not sure why, but there were about 10 duplicates of my documents directory? Since it was the 1st time I've erased anything with Webroot and worried that all the directories might be connected, I tried to cancel the erase process after it started. After I canceled it I realized it was too late and my documents are gone :-(. My erase setting is at normal. Is there anyway to recover these documents? Appreciate your help!
Hello, I haven't accessed my account in a long time, and when I tried to log in I couldn't remember my password. I tried using the forgot password link (multiple times) but I haven't received a reset email. Email address is (edited for privacy reasons) Thanks in advance for your help.
My healthcare website changed they way to login. (have to re-register)It redirected me to register at something called Entrykeyid.Has anyone ever heard of this company.When you go to the FAQ https://www.entrykeyid.com/it shows“- CautionThis site may contain content that could affect your online security.”Can someone else confirm that they see the same thing.I did talk to their Tech support the site might be unsecure but “it seemed like it went in one ear and out the other.Thanks in advance.
Not really sure what to do next. We’ve been using Webroot for many years now. It’s been pretty much rock solid and without any major issues to date. The entire reason I switched our company to Webroot was the low resource utilization. However I’ve noticed of late my system getting really sluggish. Even something as simple as launching the calculator would take 10 seconds or more.Today it was abnormally bad. Calculator was 30-45 seconds per launch, word took a 2 minutes to come up, snipping tool took over a minute. File explorer was longer than all of them.Started looking at my task manager and noticed 100% disk usage. Thought maybe some app had messed up or something, but imagine my surprise when I sort processes and find webroot pegging my drive to the max.I shutdown webroot completely and the system performance returned to normal, better than it’s been in a year. The web extension appears to still be loaded but not sure if it’s doing anything now that the software isn’t running in th
My Webroot says I have 5 machines protected, but those are all old machines we no longer have.I have this PC, and I want to add a new laptop for a total of (2) machines protected (unless our two Amazon Kindle e-readers are protected, but I did not try to add Webroot to those when I bought them).
I have tried multiple system restore points, and I’m getting the following error everytime. Yes, I disabled Webroot (realtime shield, Web shield, Firewall). I ran sfc /scannow, I ran check disk. No issues found. So then, I tried booting in safe mode, and trying a system restore again, and I got this…. more specific error. What am I to do? Uninstall Webroot and never use it again? I need the ability to restore my system (LIKE NOW!) and even in safe mode Webroot is hindering me? Or is it something I’m overlooking?
I am not sure Webroot is truly working properly on my computer. I have already uninstalled and reinstalled it more than once and the same thing continues to occur. Using today as an example, this is what happens when I turn on my computer the first time in a given day (laptop running Windows 10):I pressed the power button. Then, I entered my Windows password. As soon as the desktop screen popped up, I opened the Webroot product window, which showed that less than five minutes earlier, a scan of 6 minutes and 24 seconds was completed and that the next scan will occur in 24 hours. How is this possible when the computer has only been turned on for less than two minutes?In the past, I noticed that when I hovered over the icon for Webroot right after turning on my computer (the one on the desktop page's taskbar, to the right of the arrow for the hidden icons), it would show it was scanning. More recently, I noticed this was no longer happening -- and, that when I open the product window, I
the root says...low ram avalable.....windows will not recognize the ram or the processor in system v
hello and the root has been a great security program,,,not sure my problem is root related,,,root says low ram,,,i has 16 gig 4sticks of 4gig,,, 2. windows wont recognize the processor or the ram in system view where it tells about what you have. any help would be greatly appreciated ,,,thanks
For the past couple of weeks I have been getting alerts on my laptop from Webroot telling me that it’s blocking this or that app from linking to the Internet because it does not trust the apps.The silly part of this is that it is telling me that it does not trust apps such as Chrome or apps that come as part of the Win 10 package. Examples below.It takes three or four clicks on the “Always allow” button to get rid of the alert.The next day it comes back again.Okay, so it’s not a fatal problem, but is very irritating. And plainly there is something wrong.Does anyone know how to fix this? Alternatively, does anyone know how to get the attention of Support, who so far have not bothered to respond?
I have been using the WebRoot PC security software for six years and renewing on a yearly basis. I recently renewed for 1 year in January 2023. Suddenly in late February 2023, a message is displayed on the WebRoot console message window stating that the subscription is expired, even though the status window still shows that the subscription is “Active” and the pc is “Protected”. A second popup window also shows the subscription expired, renew now message. I contacted customer support and the agent, although friendly, was unable to solve the issue. He wanted to “remote in” to my computer, which I was extremely leery of. He finally told me to ignore the erroneous messages as long as the software was running ok. Does anyone have any suggestions as to how to get rid of the erroneous message?
Repro for this error is very simple: open Chrome with Web Threat Shield extension installed, F12 to open dev tools, CTRL+SHIFT+M for emulator, choose any iOS device, reload page, extension file content_scripts/main.js:17 throws ‘Uncaught ReferenceError: browser is not defined’.A minor annoyance, but one I’d be very grateful for a fix for. Sorry if this is in the wrong sub-forum, I wasn’t sure which was most appropriate.
Hi. We have installed Webroot on over 100 machines in our company, and only a few have issues with newly created or modified files.Webroot locks the newly created file and doesn't allow it to open until rebooting the computer.I found this topic (Windows 10 Fall Creator Update - Bug Fix | Webroot Community) where you describe the same issue and want to know if it must be fixed by patch or if it is already included in new versions because this topic was created five years ago. Thank you.