How do I remove the old inactive installation from my SecureAnywhere online account?
Best answer by Ssherjj
View originalHow do I remove a redundant computer from my online SecureAnywhere account?
+3
I was just forced to reinstall Webroot on my computer. Now both old and new installations of the same computer are shown in my SecureAnywhere online account as two protected computers. The older installation is obviously inactive because it no longer records any scans I run.
How do I remove the old inactive installation from my SecureAnywhere online account?
How do I remove the old inactive installation from my SecureAnywhere online account?
Userlevel 7
+62
Hello Ralph1978.
Welcome to the Community Forum,
You can deactivate the one Computer that has the oldest subscription by going here.https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
If you run into any problems then please get back to us!
Best Rewgards,
Welcome to the Community Forum,
You can deactivate the one Computer that has the oldest subscription by going here.https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
If you run into any problems then please get back to us!
Best Rewgards,
+3
Very easy--worked perfectly. Thanks for your help Sherry!
Ralph
Ralph
Userlevel 7
+62
Hi Ralph1978,
Great! Anytime! You are welcome! Thanks for getting back to us!
Kind Regards,
Great! Anytime! You are welcome! Thanks for getting back to us!
Kind Regards,
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