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New? support Ticket process

  • 27 September 2017
  • 5 replies
  • 114 views
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Hello Webrooters,
What happened to my open Tickets at http://www.webrootanywhere.com/service.asp
Now, when I click on http://www.webrootanywhere.com/service.asp link in an old You have a new message from Webroot Technical Support email. 
I'm redirected.
EDIT: I figured out what happened.
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Best answer by RetiredTripleHelix 27 September 2017, 18:10

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RetiredTripleHelix
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My support link still works fine and as always! https://www.webrootanywhere.com/servicetalk.asp?source=
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EDIT:
RetiredTripleHelix
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Ask @ or @ to look into it as I said my link works fine and there link is always HTTPS not HTTP like in your first post. https://detail.webrootanywhere.com/servicewelcome.asp
 
https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#WSAPCSupport/AccessingTechnicalSupport.htm%3FTocPath%3DWSA%2520PC%2520Support%7C_____1
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EDIT:  Thanks.  I figured out what happened.
@
RetiredTripleHelix
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Userlevel 7
Badge +56
@ wrote:
EDIT:  Thanks.  I figured out what happened.
@
Can you tell us?
 
EDIT: @ nevermind as I seen the reply email and seen all the info you posted then removed, since I have been using the Webroot Ticket Support for more than 6 years during all Beta Testing mine works much differently then your tickets look. Mine is much more simple. But if I had to use a new email address then my new support tickets would look the same as yours.
 


 

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