Good Morning,
I just installed WebRoot for Mac. I am having trouble with slow typing and it's always auto-correcting. I have closed WebRoot and tried typing and I have no problem, so I am assuming I need to change a setting, but don't know where or how. Can you help me out?
Userlevel 7
Hi Riverviewer
Welcome to the Community Forums.
I am no Mac expert but would say that this is most likely due to a faulty installation and therefore would recommend that you carry out an uninstall/clean reinstall of WSA. If you would like to try that then please follow the following instruction (courtesey of our resident Mac guru ?):
To uninstall Webroot SecureAnywhere, follow the instructions below.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
Regards, Baldrick
Welcome to the Community Forums.
I am no Mac expert but would say that this is most likely due to a faulty installation and therefore would recommend that you carry out an uninstall/clean reinstall of WSA. If you would like to try that then please follow the following instruction (courtesey of our resident Mac guru ?):
To uninstall Webroot SecureAnywhere, follow the instructions below.
- Shut down SecureAnywhere by clicking the Webroot icon [img]http://sw.nohold.net/Webroot/Images/wsa_icon.png[/img] in the menu bar and selecting Shut Down SecureAnywhere. [img]http://sw.nohold.net/Webroot/Images/macwebrootmenushutdown.png[/img] If prompted, confirm that you want to shut down SecureAnywhere.
- Open the Finder by clicking the Finder icon [img]http://sw.nohold.net/Webroot/Images/mac_finder_icon.png[/img] in the dock.
- Open the Applications directory. [img]http://sw.nohold.net/Webroot/Images/mac_click_applications.png[/img]
- Click and drag the Webroot SecureAnywhere program icon into the Trash [img]http://sw.nohold.net/Webroot/Images/mac_trash_icon.png[/img] in the dock. A confirming window appears. Click Uninstall. [img]http://sw.nohold.net/Webroot/Images/macuninstallwsa.png[/img] Webroot SecureAnywhere is now uninstalled. There is no need to restart your computer.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
- Click here to download the SecureAnywhere installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.
- Double-click wsamac.dmg to open the installer.
- Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20009i5A795A42A96979B5.png[/img]
- In the first activation window, enter your keycode and click Activate. Now if you still have issues you will need to Open a Support Ticke, which is free of charge for users with an active Webroot subscription, and they will make sure your Mac gets back to running Webroot correctly.
Regards, Baldrick
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