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This file is trying to install itself every time the computer turns on

  • 23 March 2015
  • 4 replies
  • 407 views
H
I got this WebRoot message after installing updates and restarting my computer
 
"This file is trying to install itself every time the computer turns on"
 
The file:  REGISTRYMACHINESYSTEMControlSet001ServicesWmiApRplPerformance
 
There was a count down timer saying it would block the file (again) in 120 seconds.  I had options to allow, allow always, and deny always.  The count down timer ended before I had a chance to research and see what the file is.
 
I did a full scan with no problems.  What's the correct choice for this alert?

4 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello hermannmi,
 
Welcome to the Community Forum,
 
Looks like this is a legimate registry entry.This looks like a Windows Event Service.


 
Please look here at the PC User Guide and you can set this to allow
 
Let me ask @ just to confirm.
 
 
Kind Regards,
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
I wonder why WSA is detecting this and it's sounds like a firewall alert so I would Suggest you Submit a Support Ticket so they can have a look.
 
Thanks,
 
Daniel 😉
R
Rank
Hi I have this same issue and also blocked these files without knowing what they were. The files are not showing up in my block/allow list though, how can I allow them?
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
wrote:
Hi I have this same issue and also blocked these files without knowing what they were. The files are not showing up in my block/allow list though, how can I allow them?
Hello,
 
Please look here and please Submit a Support Ticket: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/False-positive/td-p/281076 so it looks like the Bug is back....? Also note what I posted here as WSA cannot remove those so no worries: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/False-positive/m-p/281107#M10809

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