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URFL601

  • 8 October 2016
  • 1 reply
  • 52 views
Q
MY DISC EXPIRES IN 1 DAY, I BOUGHT A NEW DISC AT WALMART WILL NOT TAKE ACTIVATION

1 reply

B
Rank
Hi queeniebee,
 
Welcome to the Webroot Community.
 
 
Please try installing using the following directions;
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • If you haven't already, add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
If you're still having issues then please submit a trouble ticket and support will look into this for you.
 
Hope this info helps,
BD

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