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umberto79
Posts: 13
Registered: ‎06-16-2013
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Warning of malicious content just for one moment

Hi!

From time to time, WSA warns me of malicious content when entering a website (for example: www. plattentests.de, when clicking on the reviews of music):

"This website contains a known threat and has been blocked" - I have the option to close or allow, but only for 1 or 2 seconds, so I have no chance on making a decision, because the message disappears immediately. When entering one minute later, there´s no warning at all.

So what does this mean? Does WSA recognize within seconds, that there´s actually no threat?(I´m sure, this website is clean, I´ve never had warnings with other antivrus programms). Can I ignore messages that disappear within one second and that don´t reappear?

 

Thx for your answers,

Robert

 

 

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TripleHelix
Posts: 5,340
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Registered: ‎02-03-2012

Re: Warning of malicious content just for one moment

[ Edited ]

Hi Robert this is a known issue and the Web Threat Shield is being redesigned for the 2014 product line that will fix these issues and give a better experience for us all. :smileywink:

 

HTH,

Daniel

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umberto79
Posts: 13
Registered: ‎06-16-2013

Re: Warning of malicious content just for one moment

So, no real threat in this case?

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JimM
Posts: 2,308
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Registered: ‎01-19-2012

Re: Warning of malicious content just for one moment

No there's still a real threat being detected. What happens sometimes when you come across these situations in which the pop-up disappears is that the portion of the page which contains the threat adaptively changes to no longer include the threat, which makes the message WSA is giving you no longer valid. For instance, if there is a threat in an ad, and the ad doesn't load, the page might try loading a different ad which doesn't contain a threat. Thus, the message from WSA no longer needs input from you. As TH says though, we are going to provide a better user experience in the 2014 version of WSA as far as the Web Threat Shield is concerned.
/// JimM ///
/// Former Community Manager - Now Humble Internet Citizen///
/// Also Formerly a Technical Support Escalations Engineer ///
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TripleHelix
Posts: 5,340
Topics: 400
Kudos: 3,240
Ideas: 5
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Registered: ‎02-03-2012

Re: Warning of malicious content just for one moment

Thanks Jim for the extra info.

 

Daniel

coollogo_com-133794099.gif


asapvip.png   SigSVIP.png    Sr.Expert Advisor Jan 23 2014.png


Webroot® SecureAnywhere™ Internet Security Complete 2014 Beta Tester v8.0.4.70 on my main system Windows 7 Ultimate 64bit & on Win XP 32bit, Win Vista 32bit, Win 7 32bit, Win 8.1 Pro 32bit & 64bit all on VM's. 


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New Voice
umberto79
Posts: 13
Registered: ‎06-16-2013

Re: Warning of malicious content just for one moment

Thank you for the information!

Kind regards,

Robert

 

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