where is my keycode ?
I just bought for 1 year the antivirus webroot and i can't find or have received the email for the KEYCODE which i need to activate, help!
Userlevel 7
Hello khavanov, Welcome to the Webroot Community Forum. :D
Please check your spam email folder to see if your keycode was sent there. You can always request Webroot to send you another email with your keycode Here.
HTH,
Dave.;)
Please check your spam email folder to see if your keycode was sent there. You can always request Webroot to send you another email with your keycode Here.
HTH,
Dave.;)
Userlevel 7
Greetings @ and welcome to our Community.
I'm not finding any information under your email address. Where was it that you purchased your subscription from? Another site possibly, like Amazon?
I'm not finding any information under your email address. Where was it that you purchased your subscription from? Another site possibly, like Amazon?
Userlevel 7
Hi khavanov
Welcome to the Community Forums.
If I may just add to what Dave has posted...may be nothing but was your recent purchase a renewal or a new purchase?
Regards, Baldrick
Welcome to the Community Forums.
If I may just add to what Dave has posted...may be nothing but was your recent purchase a renewal or a new purchase?
Regards, Baldrick
recent purchase, a renewal yes, as mine was expired. i just need a keycode lol
ok but it says licenses not found....when i enter my email
nvm all that people it was received on a different email, on my paypal email, that was confusing
Userlevel 7
Well, glad that it is all sorted.
Userlevel 7
I do sincerely apologize for all the confusion. I may be mistaken, but I believe when you purchase through PayPal that it will be sent to the email tied to your PayPal account. Glad you got it sorted out!@ wrote:
nvm all that people it was received on a different email, on my paypal email, that was confusing
Userlevel 7
Sorry for all the confusion @ . Glad you got it sorted. If you have any other questions about Webroot, please post them. Our members are glad to help out. 😉
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