can I get some help saving me from myself?
I bought the top end webroot product today. It dowlnloaded itself.
I had Norton One. I did not delete Norton one yet.
I want to be able to hravest or transfer or save my norton passwood vault- There are 400 hundred of them.
Can they be squirted into Webroot?
At what point do I uninstall Norton?
Norton seems to still be running.
when I got to the WR dashboard it says I have 'zero' protected computers. Mkaes no sense, as I downloaded it, it is in my program file, it 'clicks' open. Why in the PC section does it say: no protected PC's ?
How do I get my entire PC data backed up, - such as the 15 GB of data Norton has been holding?
thank you
Userlevel 7
Hi ryder_scientific
Welcome to the Community Forums.
A lot of questions:
1. I want to be able to hravest or transfer or save my norton passwood vault- There are 400 hundred of them.
- Yes, you can get your Norton passwords into WSA's Password Manager, please review this KB Article as a starting point, as well as this helpful KB article that includes a very watchable viddeo guide..
Can they be squirted into Webroot?
- Once in CSV format you can then import them into the WSA Password Manager
At what point do I uninstall Norton?
- Once you are sure that you have all the passwords that you need to keep and you have imported them into WSA
Norton seems to still be running.
when I got to the WR dashboard it says I have 'zero' protected computers. Mkaes no sense, as I downloaded it, it is in my program file, it 'clicks' open. Why in the PC section does it say: no protected PC's ?
- Have you installed WSA and made sure that you have entered a valid & active keycode? If that is the case then your best best will be to Open a Support Ticket so that the Support Team can take a look for you...as we do not have access to the back office systems on which the console runs.
How do I get my entire PC data backed up, - such as the 15 GB of data Norton has been holding?
- in this case you should be able to do this should you need to; please see this online help as the basis for your use of Backup & Sync, plus this KB article.
Hope that helps initially? If you have further questions then pelase do not hesitate to come back here with them.
Regards, Baldrick
Welcome to the Community Forums.
A lot of questions:
1. I want to be able to hravest or transfer or save my norton passwood vault- There are 400 hundred of them.
- Yes, you can get your Norton passwords into WSA's Password Manager, please review this KB Article as a starting point, as well as this helpful KB article that includes a very watchable viddeo guide..
Can they be squirted into Webroot?
- Once in CSV format you can then import them into the WSA Password Manager
At what point do I uninstall Norton?
- Once you are sure that you have all the passwords that you need to keep and you have imported them into WSA
Norton seems to still be running.
when I got to the WR dashboard it says I have 'zero' protected computers. Mkaes no sense, as I downloaded it, it is in my program file, it 'clicks' open. Why in the PC section does it say: no protected PC's ?
- Have you installed WSA and made sure that you have entered a valid & active keycode? If that is the case then your best best will be to Open a Support Ticket so that the Support Team can take a look for you...as we do not have access to the back office systems on which the console runs.
How do I get my entire PC data backed up, - such as the 15 GB of data Norton has been holding?
- in this case you should be able to do this should you need to; please see this online help as the basis for your use of Backup & Sync, plus this KB article.
Hope that helps initially? If you have further questions then pelase do not hesitate to come back here with them.
Regards, Baldrick
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