Managing Passwords

Hello jdpd,
 
Welcome to the Webroot Community,
 
You can use the Password Manager in Browsers, IE, Chrome, Firefox. But the Password Manager is not available in Microsoft Edge browser. If you do not have Password Manager in your browser/s you can download it from here.  
 
Please make sure your User Profile is correctly set up.
 

• Log into you Account Console  If you have not yet set up your Account Console, please do now and then log in
• Click on your email address at the upper right
• Select Manage Users from the drop down
• Locate your User Profile
• Click the Edit icon at the far right
• Click the Access & Permissions tab
• Go through all of the settings.  Give yourself Admin or Access to all available permissions
• Verify that the key code listed on the Access & Permissions tab matches the key code on your WSA installed on the computer.  If the key code on the User Profile does NOT match the new key code, you will need to submit a Trouble Ticket to have Webroot Support assist you in migrating the User from the old key code to the new key code.  Make sure you clearly note which key code is the old one, which is the new one, and the email addresses of all profile(s) you need migrated.
• Save changes

 
Now that we have set up the User Profle and the correct permissions, then log into PWM in the browser.. using the same Login and Password that you used for the Account Console.
 
 
Have a look at the PC User Guide for Managing Passwords. And look HERE
 
Here is a Password Manager Video
 
You may want to submit a Trouble Ticket to have Webroot Support take a look and check this out for you which is free of charge with a Webroot subscription. Support can set you right up.
 
Support Number: https://tel:+18666124268 M-F 7am?6pm MT
Send a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Hope this helps?