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get cloud to to update

  • 21 May 2015
  • 1 reply
  • 795 views
G
cloud has old files doesn't update

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello GaviO,
 
Welcome to the Webroot Community,
 
If I uderstand you correctly are you referring to Backup & Sync? EDIT Or are you asking about updates for Webroot in the cloud?
 
Please look here at the PC User Guide HERE  and Here for Synchronizining Files Here
 
You can look at Checking status of Backup & Sync Here
 
Also if you are having troubles then it's best to submit a Support Ticket free of charge with an active subscription.
 
Hope this helps,
 
Kind Regards,
 
 
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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