Best answer by Ssherjj
View originalhad to reset windows 10 and lost webroot.
Reset windows 10 on my HP computer and lost webroot. My HP is now being protected by Windows Defender. Yet when I sign into the webroot website, it says that my HP is still protected. All together I have three computers but on my recently reset HP, I have no access to webroot on this particular computer
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Hello bsecure
Welcome to the Webroot Community
Please follow the steps below closely in terms of installing WSA on the target system/machine!
Welcome to the Webroot Community
Please follow the steps below closely in terms of installing WSA on the target system/machine!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online during the install to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
- Install with the new installer, entering your Keycode when prompted to do so in the install process
- Let it finish it's install scan
- Reboot
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