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webroot toolbar not working with new chrome, says it is corrupt and will not repair

  • 27 September 2016
  • 4 replies
  • 122 views

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Extension Manager using Chrome   Chrome Version 53.0.2785.116   Webroot Password Manager3.2.41This extension may have been corrupted.
Webroot Password Manager
 
Repair tool will not enable toolbar.
 
I have reinstalled and uninstalled the tool bar.
 
I have manually reinstalled the .crx file into chrome, still cannot enable the WebRoot Toolbar.
 
Its a bit of a pain to have to login to webroot to look up each password I need to log into a website. I would love to have my tool bar working correctly again.
 
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Best answer by Ssherjj 27 September 2016, 03:29

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4 replies

Userlevel 7
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Hello jdbdrwho,
 
Sorry to hear thast you are having this issue. Have you tried the PW Manager toolbar fix? If not please download from here.
Password Management Toolbar Fix Tool For PC:
http://download.webroot.com/toolbarfix.exe
 
Otherwise it would be best to Submit a Support Ticket or call and have support take a look. This is a free service with a Webroot subscription. They will be able to fix this fo you.
 
https://tel:18666124268
Mon-Fri 7:00 AM to 8:00 PM (MST)
 
https://www.webrootanywhere.com/servicewelcome.asp
 
 
Hope this helps?
 
Userlevel 7
Badge +62
Hello Again jdbdrwho,
 
Please try the Chrome Store to download the Password Manager.
 
https://chrome.google.com/webstore/detail/webroot-password-manager/ngkhgikojglcgnckopipfdajaifmmnnc

 
If this does not work then please contact Support!

 
Thanks!
 
 
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Thank You,
 
That worked Great.
 
Yes I did the download of the fixtool bar.  I remember last time I had this issue, I had to manually install the .crx file into chrome.
 
So nice to have my tool bar working again.  Now I can delete my workarounds.
 
Userlevel 7
Badge +62
Hi there ?
 
You are most Welcome!
 
Yes you can now delete those work arounds. The Webroot Extensions will now be in the Chrome Store. That will make things easier don't you think?
 
Here is the Webroot Webfilter encase you need it sometime.
Web Filter Extension: https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd
 
Thanks for letting us know!;)

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