New purchase won't let me get pass expired program to upgrade
New purchase of Webroot won't allow me past old expired subscription.
Userlevel 7
+62
Hello ?
Welcome to the Webroot Community,
Have you tried this below? Edited: Is this a Best Buy subscription or a Webroot online subscription?
. Since this is a new keycode you will need to Submit a Support Ticket to transfer your old Passwords to the new keycode.
Welcome to the Webroot Community,
Have you tried this below? Edited: Is this a Best Buy subscription or a Webroot online subscription?
- Open SecureAnywhere.
- Click the gear icon next to My Account. Your account panel displays. [img]http://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]
- Under Activate a new keycode, enter the keycode you want to add and click Activate. Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.
. Since this is a new keycode you will need to Submit a Support Ticket to transfer your old Passwords to the new keycode.
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