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Renewed subscription today thru link in Webroot client but still says subscription expired?? Help!

A
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Hi,
 
I renewed my Webroot subcription today by clicking the button in the client ($10 off thru geek squad) but the client still says subscription expired (it expied in April after my 6 free months on the computer I bought at Best Buy). How do I get it to know I renewed. Very frustrating...thanks for any help.
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Best answer by Dermot7 30 May 2015, 03:25

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Dermot7
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Hello Angelus5150, and Welcome to the Webroot Community,
 
I believe you have no need for concern, and your BestBuy renewal will be in the process of going through overnight probably, as clearly described by our well-informed David here:https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/When-does-activation-start-with-renewals-from-Best-Buy/m-p/174058#M4193
 
Hope this helps, and let us know if you have more questions. Thanks.
 
 
A
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Yup, it did renew over night..thanks!
Dermot7
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@ wrote:
Yup, it did renew over night..thanks!
Many thanks for letting us know, and glad to know all is well now!
 
Get back to us if you have questions anytime, and take a read of all the great info that's available here, and the 'inmates' (lol) are a friendly bunch :D 
 

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