Reset

7 years ago
11 September 2016
1 reply
32 views

cjames66
0 replies

I had to reset my computer and lost all installed aps and this included my webroot. How do I get it back on?

1 reply

Hi cjames66,

Welcome to the Webroot Community.

Please follow the steps closely!

Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
KEEP the computer online for install to make sure it works correctly
Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
Install with the new installer, enter your Keycode.
Let it finish it's install scan
Reboot once again

Please let us know if that resolves your issue?

Thanks,
BD

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