Best answer by Baldrick
View originalWebroot goes brown color, then back to normal green- 'My Account' has the little yellow triangle
Is the subscription due?
Userlevel 7
Hi LG1257
Welcome to the Community Forums.
Essentially, Brown, mean that an important function has been disabled. Please see page of the online help for additional information on the statuses.
Should the Brown clour return and become permanent you should look to the left of each of the tabs , i.e., PC Security, Identity Protection, etc. you should see one or more with a Yellow triangle/exclamation mark symbol to the left of the title...if you click on the title that will reveal the status of the Shields covered by the tab and one or more of them will be OFF.
Click on the relevant slider to try to re-enable the Shield(s) concerned.
In terms of the little yellow triangle nect to 'My Account' that does usually mean that you subscription is due for renewal but you should be able to see that also from the main app panle and the number of days remaining against 'Subscription'...if it is less than 30 days then you are within the 'countdown' period to renewal and that is why you are getting the 'notification'.
I hope that the above is of assistance?
Regards, Baldrick
Welcome to the Community Forums.
Essentially, Brown, mean that an important function has been disabled. Please see page of the online help for additional information on the statuses.
Should the Brown clour return and become permanent you should look to the left of each of the tabs , i.e., PC Security, Identity Protection, etc. you should see one or more with a Yellow triangle/exclamation mark symbol to the left of the title...if you click on the title that will reveal the status of the Shields covered by the tab and one or more of them will be OFF.
Click on the relevant slider to try to re-enable the Shield(s) concerned.
In terms of the little yellow triangle nect to 'My Account' that does usually mean that you subscription is due for renewal but you should be able to see that also from the main app panle and the number of days remaining against 'Subscription'...if it is less than 30 days then you are within the 'countdown' period to renewal and that is why you are getting the 'notification'.
I hope that the above is of assistance?
Regards, Baldrick
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