I was one of the admins here at the Webroot Community. I started off in support and moved into escalated support. The next step up for me was moving into an admin role here on Community. Prior to Webroot, I spent a year at IBM doing a lot of internal support stuff for them. Before that, I was working on getting my Bachelor's of Philosophy from The University of Colorado. When I'm not Webrooting, I'm probably playing keyboards, video games, or paintball.