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Keycode issues

  • 13 December 2013
  • 3 replies
  • 30 views

Just purchased a 3 device package from Newegg today & got the download link thru an email with the keycode in the message. My problem is the keycodes first digits are block with asterics (encrypted ?) & only the last 4 are showing. I tried using the last 4 & also copying & pasting the whole line of code but nothing works. HELP  Fred 
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Best answer by MikeR 16 December 2013, 18:03

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Userlevel 7
Hi Wolfe and welcome to the Webroot community!

 

I believe that @ found your keycode and sent it to you in a forum message from your original topic https:///t5/Introduce-yourself-to-the/keycode-in-email-is-encrypted/m-p/72995#M1863 :D

 

I hope you enjoy using Webroot!

 

Shran
Userlevel 7
Badge +4
Hi Wolfe,

 

Were you able to get this resolved? If not, just let us know.

 

Also, @ is our resident expert on the gaming product so he can help answer questions specifically about that. 
Userlevel 7
I sent your keycode and just resent download instructions to your email address. 

 

Please let me know if you have any questions! :D

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