Best answer by RetiredTripleHelix
View originalinvalid code,and renew
Hello guy i bought my WebRoot a year ago and now it's expire so I decided to get a new one i renew it,however, after i renew it it's still said expired,moreover, i send webroot this problem they said i need to uninstall and reinstall again and when i try to active my keycode it's doesnt work it kept saying invalid keycode please help!!
Userlevel 7
+56
Hello and Welcome to the Webroot Community!@ wrote:
Hello guy i bought my WebRoot a year ago and now it's expire so I decided to get a new one i renew it,however, after i renew it it's still said expired,moreover, i send webroot this problem they said i need to uninstall and reinstall again and when i try to active my keycode it's doesnt work it kept saying invalid keycode please help!!
Can you tell me if you renewed your keycode or a brand new keycode and where did you buy it from?
Thanks,
Daniel 😉
Userlevel 7
+56
Hi @ did you get your issue resolved? If not Submit a Support Ticket and they will be happy to help you.
Thanks,
Daniel 😉
Thanks,
Daniel 😉
No i did resolve this problem yet it's still said invalid keycode when i enter,moreover i renew my key code at geek squad and this is my originla key code
Userlevel 7
+56
Okay thanks you need to contact Geek Squad directly so please see here and just give them a call the number is a the bottom of the page: http://www.webroot.com/us/en/home/products/geeksquad-dl@ wrote:
No i did resolve this problem yet it's still said invalidkeycode when i enter,moreover i renew my key code at geek squad and this is my original key code
Please let us know how it goes!
Thanks,
Daniel 😉
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