To Customer Support To Customer Support

Serial Number of Mac device

  • 2 November 2016
  • 3 replies
  • 174 views
D
Rank
Hi,
 
We're using Webroot SecureAnywhere for Mac.
I'd like to identify Mac devices by its serial number. Is there any way to do it?
I couldn't find it in columns on Endpoint list screen and exported CSV file.
 
Any help would be appreciated.
 
Regards,
Daigo

3 replies

coscooper
Userlevel 6
Badge +26
@ - WSAB (Webroot SecureAnywhere Business) does not capture Mac serial numbers. If you've looked at all of the columns, then that's what is available.
Shane Cooper | Manager, Channels Sales (RMM & Strategic Partners)
D
Rank
Thank you, @.

I got it. For Apple devices, all devices can be identified by the serial number.
So it's very helpful for me to be able to collect the information, especially for enterprise use case.
Do you have any plan or request about it?
Or do you have any place to request new features?

Thanks,
Daigo
coscooper
Userlevel 6
Badge +26
@ there's a main section that's at the top of every thread called Feature Request. Post your suggestion there and one if the PMs will review.
Shane Cooper | Manager, Channels Sales (RMM & Strategic Partners)

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.