I have recently bought SecureAnywhere Complete. I have no problems logging onto my account on my PC but neither SecureWeb nor Backup&Sync will accept my information. I have verified the information is correct (and works elsewhere) but it still will not work on your apps.
I am having this exact same problem. My information is correct and works fine logging with PC, but both apps reject it. I have SecureAnywhere Complete.
Your iOS devices will not show up in the MyWebroot Account. We are constantly adding features/functionality to our Mac products - but as it stands, the Apple environment does not currently allow antivirus programs which means that we do not have a full antivirus app for iOS devices. However, you can use the SecureWeb Browser (with Password Management) and the Backup & Sync app for increased security and the convenience of syncing your data.
This may change in the future as the iOS environments change over time.