I went to Best Buy yesterday to get my Mac fixed. I bought the Web Reboot Secure Anywhere and the lady helping began the process after typing in the code. She said I was free to go and the computer would take awhile to scan. However, the application has been saying "Scanning for viruses and Malware" and "Preparing to Scan" for over 24 hours and nothing is happening. What should my next step be?
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