Google Chrome verses Firefox

Hello AZFD,
 
Welcome to the Webroot Community,
 
Are you asking for the Password Manager extension in the Firefox Browser?
 
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool.  You can download it for here.  Once downloaded launch it by clicking on the executable, and you should see the following, and  click on 'Run':
 

 
which should then take you to the following dialog:
 

 
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
 
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible.  If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
 

 
One then double cliks on that so that the login dialog is presented, etc.
 
Please check the above out and come back if anything is not clear or if it does not help.

Would suggest to all considering using Firefox that you take a look at CyberFox, a Firefox derivative that is supposedly more secure and faster/lighter.
 
I cannot vouch for the security side of things but to me the speed and lightness are definitively better with CyberFox. Only down side is that as it is not a support browser the Webroot Extensions need to be manually installed.
 
Baldrick

Use Ghostery with chrome. It is free and it will stop web site tracking. I also use Cyberghost VPN. With these enabled, browsing is safe and private.

Chrome, hands down.

How do I switch to Firefox?

@ wrote:
So sorry.  I went back into Chrome and clicked on the box and it is now showing!!  I can't thank you enough for taking so much time helping me with this.
With appreciation
Orion65 

Great to hear and your very Welcome!
 
Cheers,
 
Daniel 😉

All versions come with the Web Filter so try the instructions above to check and manually install the Web filter and check here as to what Product you have: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11b_ActivatingKeycode.htm
 
Thanks,
 
Daniel 😉

Did you check your Chrome Browser?
 

 

 
 
If you don't see the Extension or extensions please follow this to manually install the Web Filter!
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Waiting-for-Webroot-Extensions-in-google/m-p/218311#M13810 and let me know what WSA Product you have: http://www.webroot.com/us/en/home/
 
Thanks,
 
Daniel ;)
 

@ wrote:
Hi Triple Helix,
What is the Web Filtering Extension? Does it come with Webroot?
Thanks
Orion65

Yes it does see here in Chrome!
 

 
And you will see these when you do searches:
 

 

@ wrote:
Hi Tripe Helix
Thank you for the info. I think I'm going to stick with Chrome since I pretty comfotable with it.  
Thans again

Sure thing! I use Firefox 64bit, Chrome 64bit and Cyberfox 64bit and I got the Web Filtering extension installed in all of them but had to use a work around to get it installed on Cyberfox 64 bit see here the same for Palemoon and Unofficial: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Unofficial-Webroot-filtering-extension-in-Palemoon-Unofficial/ta-p/142217
 
Cheers,
 
Daniel 😉

Just to let you know that Webroot only supports Internet Explorer, Firefox, Chrome and Safari  so some will not get the Web Filtering and Password Manager Extensions also some have work arounds to get them installed like Chrome based Browsers and Firefox based Browsers.
 
Thanks,
 
Daniel 😉

Hi Chiparoo,
Thanks for your input. I also like Chrome and have used it for years with no problems.  Who knows it might be time to take the plunge and make a change. 
Thanks again
 

Hi Sherry,
Thank you for the helpful  information. I will check it out. I'm a creature of habit and will probably stay with Chrome but who knows I might change.
Thanks again,