I am still learning Webroot on my new laptop. I ran a scan, then system analyzer, and see these 2 messages...
1) an active process has a possible handle leak (explorer.exe)
2) private information may be stored in cookies on the system
I am so anxious. I have tried to be very dilligent and careful keeping secure and safe. I do my banking and purchasing on only this computer. Am I in danger? What do I do?
I would be very grateful for any help. Thank you in advance.
Best answer by RetiredTripleHelixView original
Welcome to the Community Forums.
To be honest I would not worry about what System Analyzer is reporting re. memory leaks; it is just a baseline tool & given the app or app(s) that are likely to be reported as such, i.e., explorer, Firefox, Opera, etc., there is nothing that one can do about such leaks other than report them to the author of the app(s). And given that explorer is a Microsoft product it is unlikely that Microsoft will do anything about it now, given they have not to date.
Whilst the Complete and Gamer versions will deal with some cookies (via the Optimizer feature, which is not part of the Antivirus version), to be honest cookies are harmless so I would not worry about them.
One of our gurus
Hope that helps?
Thank you for the information. I will read those references.
You are most welcome. :D
Can someone show me the link that shows the options? I've seen it before but cannot recall where.
Thanks to all of you who take the time to assist others.
I'm good with 3 devices.